Contact

We’d love to hear from you!

At Paweola, we care about your pets as much as you do. Whether you have a question about your order, need help with our Pawify products, or just want to share a cute pet story — our team is always happy to help.

📩 Email Support

For any inquiries, please reach out to us at:
👉 Contact@paweola.com

Our support team typically replies within 24–48 business hours.

🕒 Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT+7)
Saturday – Sunday: Closed

💬 Common Topics:

Questions about your order or shipping

Product troubleshooting

Return & refund requests

Wholesale or partnership inquiries

We appreciate your patience and support — every message means a lot to our small team! 🐾

Get in touch