Privacy Policy

Last updated: October 2025

At Paweola, your privacy matters to us.
This Privacy & Cookie Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.paweola.com (the “Site”).

By using our Site, you consent to this Policy and agree to the collection and use of information in accordance with it.

1. Information We Collect

We collect both personal and non-personal information to provide you with a smooth, secure, and customized shopping experience.

a. Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (credit/debit card, PayPal, etc. — securely processed via Shopify or PayPal)

b. Device Information

Automatically collected when you visit our Site:

  • IP address and device type

  • Browser type and version

  • Time zone, location, and language settings

  • Pages viewed and referral sources

c. Cookies and Tracking Data

We use cookies, pixels, and similar tracking tools to:

  • Remember your cart and preferences

  • Improve website performance

  • Understand visitor behavior

  • Show personalized ads on Facebook, Google, and TikTok

You can adjust your cookie settings or opt out anytime (see section 9 below).

2. How We Use Your Information

We use your information for purposes including:

  • Processing and delivering your orders

  • Providing order updates and customer support

  • Managing your account and preferences

  • Detecting and preventing fraudulent activity

  • Improving our website and services

  • Running advertising campaigns (with your consent)

3. How We Share Your Information

We never sell your personal data.
However, we may share limited information with trusted partners who help us operate:

  • Shopify – hosts our online store and processes transactions

  • Payment Processors – such as Shopify Payments, PayPal, Stripe

  • Shipping Partners – fulfill and deliver your orders (dropshipping model)

  • Marketing Platforms – like Facebook, Google, TikTok, and Klaviyo for analytics and remarketing

All partners comply with international data protection standards.

4. Cookies Policy

Cookies are small text files stored on your device to help our Site function and improve your experience.

We use four main types of cookies:

  1. Essential Cookies – Required for site operation (e.g., cart, checkout).

  2. Performance Cookies – Collect anonymous data about how visitors use our Site.

  3. Functional Cookies – Remember your preferences and settings.

  4. Advertising Cookies – Used to deliver relevant ads and measure campaign performance.

Cookie Consent

When you first visit our Site, a banner will appear asking for your consent to use non-essential cookies.
You can choose:

  • “Accept All Cookies”

  • “Customize Settings”

  • “Reject Non-Essential Cookies”

You can also delete or block cookies anytime through your browser settings.
However, some parts of the Site may not function properly without essential cookies.

Opt-out Resources:

5. Behavioral Advertising

We use your browsing behavior to show personalized ads through:

  • Facebook / Instagram Ads

  • Google Ads

  • TikTok Ads

These ads are based on anonymized data — not personal identifiers.
You can opt out at any time via the links above.

6. Data Retention

We keep your personal data only as long as needed to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

You can request data deletion anytime by contacting us.

7. Your Rights

Depending on where you live, you may have the right to:

For EU/UK residents (GDPR):

  • Access, correct, or delete your data

  • Restrict or object to processing

  • Withdraw consent for marketing

  • Request data portability

For California residents (CCPA):

  • Know what data we collect and how we use it

  • Request deletion of your personal data

  • Opt out of data selling (Paweola does not sell your data)

To exercise these rights, please email Contact@paweola.com.

8. Data Security

We use SSL encryption, secure payment gateways, and industry-standard safeguards to protect your data.
All transactions are processed through Shopify Payments or PayPal, and payment data is not stored on our servers.

9. International Data Transfers

Because our fulfillment centers and partners operate globally, your information may be transferred outside your home country (e.g., U.S., EU, Asia).
All transfers comply with GDPR and other applicable privacy laws.

10. Children’s Privacy

Our Site and products are not intended for individuals under 13 years old.
We do not knowingly collect personal data from children.
If you believe a child has provided personal information, please contact us for deletion.

11. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect operational, legal, or regulatory changes.
The most recent version will always be posted on this page with the updated date.

12. Contact Us

If you have any questions about our privacy or cookie practices, please contact us:

📩 Email: Contact@paweola.com
🌐 Website: www.paweola.com
💼 Business Name: Paweola